We use only the minimum amount of packaging to ship our products, making sure we’re not sacrificing customer service or product protection (Don’t you hate when you order a sweater and it comes engulfed in plastic inside a box big enough for child to play in?). We work with UPS to figure out the best package size for each of our bags. We’ve also worked with their logistics folks on ways to lower our carbon footprint. In the process, we were introduced to two UPS sustainability programs – UPS Carbon Neutral Shipping and Certified Green Packaging – that are helping us ship more responsibly.