Comcast Debuts Xfinity Large Button Voice Remote, an Innovative New Product Created for People With Disabilities
费城，2022年12月6日 / 3BL Media / -Comcast推出了该行业的第一个大型纽扣语音遥控器，这是为具有移动性，灵活性或视力障碍的用户设计的开创性创新。
这款功能强大的设备可供X1和Flex客户付出任何额外的费用，将康卡斯特屡获殊荣的语音控制技术与行业优先的可访问硬件设计，包容性包装和客户体验相结合。结果是硬件突破，使所有观众都可以轻松地导航并享受Xfinity所提供的所有娱乐，新闻和信息。
康卡斯特（Comcast）全球首席产品官弗雷泽·斯特林（Fraser Stirling）表示：“ 60多年来，康卡斯特（Comcast）率先提高了娱乐和连通性方面的进步，并向客户提供了行业成型的体验。”“我们对可访问性的长期承诺已经一次又一次地在投资组合中解锁了深刻的创新 - 从设计产品，创建的内容到提供的体验，我们所做的一切都塑造了我们所做的一切。对我们来说，包容性设计只是更好的设计。”
到目前为止最容易访问的遥控器
创新取决于对消费者偏好和需求的深刻理解。这就是为什么康卡斯特（Comcast）的设计团队与残疾人社区并排合作，以测试和完善其新的大型按钮语音遥控器的创建。188bet网址怎么打不开可访问性功能和功能是整个遥控器开发中的首要任务。严格的研究和设计过程的结果是一种独一无二的遥控器，与当今市场上的任何东西不同，它将高功能与优雅设计相结合，为每个人提供爱。
New Horizons，Inc。是一个为身体残疾人提供住房和支持服务的组织，参加了研究和测试。188bet上不了New Horizons首席执行官Carol Fitzgerald说：“技术可以帮助为残疾人提供竞争环境。当像康卡斯特（Comcast Design Design）这样的公司和在最前沿的可访问性具有可及性的经验时，它们不仅为每个人创造了更好的产品，而且还有助于为数百万残疾人提供更多独立性。我们为能成为创建大型按钮遥控器的一部分而感到自豪，这确实是一种改变游戏规则的创新。”
Features and Functionality That Enhance Accessibility
康卡斯特（Comcast）新的大型纽扣语音遥控器背后的合作有助于创造世界一流的体验，从头到尾，有视力，移动性和敏捷障碍的人。
Easy Navigation
遥控器的核心是康卡斯特（Comcast）屡获殊荣的语音控制技术。用户可以使用语音命令更改频道，搜索节目，获取建议等等，并找到他们想要的东西，并找到更快的速度。该遥控器还包括一个突出的可访问快捷方式按钮，可快速，轻松地连接到个性化的X1和Flex可访问性设置。使用此按钮，用户可以启用流行的可访问性功能Comcast’s Talking Guide，封闭的标题，大型文本功能，音频说明等，以适应其需求。
Enhanced Visuals
Locating and navigating the Large Button Voice Remote is easier than ever, thanks to its large backlit buttons and high contrast colors. Plus, the increased font size on all the remote’s buttons improves readability.
Precision Features
In addition to its enhanced functionality, the Large Button Voice Remote’s physical design provides remarkable ease of use. A removable wrist strap allows for more precise handling and control. An innovative battery compartment features a rubber pull tab design and “press to slide” battery cover making it easier to change batteries. An elevated, flat-back design allows for increased stability when the remote is used on a flat surface like a wheelchair tray or with other assistive devices.
Accessible Set-Up
The inclusive packaging for the Large Button Voice Remote uses large typography and tactile features, including braille and an embossed arrow near the package’s opening, to orient users who are visually impaired. The remote comes with an audio guide that automatically begins playing step-by-step instructions upon opening—an industry-first that allows users to pair the remote to their television in less than a minute. The remote also uses haptic vibrations to create a multi-sensory experience that alerts users when pairing is complete.
利用康卡斯特的全球技术平台来改善可访问性
The new Large Button Voice Remote leverages voice search technology within Comcast’s global technology platform, enabling customers to easily navigate the interface and discover programming across hundreds of networks and streaming services with just the sound of their voice. Processing more than 40 million commands a day in 5 different languages, Comcast’s global technology platform powers one of the largest and best voice engines for content discovery available anywhere. Combined with the work Comcast announced earlier this year to整合可访问性功能into its next-generation platform architecture, the remote further embeds inclusive design into the ethos of the company, empowering its global teams and the broader development community to create better, more innovative experiences for everyone.
无需额外的费用
X1 and Flex customers can request a remote, at no additional charge, throughComcast’s Accessibility Support Center, which was one of the nation’s first call centers specifically created to support customers with disabilities. Comcast’s Accessibility Support Center is now home to more than 140 agents specially trained on Comcast products and services, support for third-party assistive devices, and information related to Braille or large print bills. Comcast also提供美国手语的支持—the fourth most-used language in the United States—through a partnership with Connect Direct, a subsidiary of Communication Service for the Deaf.
The Xfinity Large Button Voice Remote is another example of Comcast’s longstanding commitment to accessibility. From unveiling the国家的第一个谈话指南早在2013年，到最近的扩展Xfinity Web Adaptive Remote这些开创性的技术创新被《时代》杂志评为“ 2019年最佳发明”，继续为残疾人提供更公平的娱乐，新闻和信息。康卡斯特（Comcast）很荣幸能最近被国家残疾人组织连续第七年被公认为“领先的残疾雇主”，并且最佳的残疾纳入场所”残疾：2022年连续8年和AAPD。
