本月项目经理摩根·里奇（Morgan Richie）支持Resilient, Sustainable, and Energy Efficient Facilities

Tetra Tech首席执行官Dan Batrack创建了我们本月项目经理（PM）奖，以纪念PMS，他们在支持我们的客户并以最高质量和财政纪律标准的项目方面表现出卓越的支持。

“As an expert communicator, Morgan has blazed a trail for non-engineer project managers to thrive in a technical environment.”

- 董事总经理尼尔·斯坦纳（Neil Steiner）

Morgan Richie is Tetra Tech’s August 2022 PM of the Month. She began her career at Glumac, part of the Tetra Tech High Performance Buildings Group, in 2014 as an administrative assistant, progressing quickly to be an office manager, project coordinator, and now a leading PM.

“As an expert communicator, Morgan has blazed a trail for non-engineer project managers to thrive in a technical environment,” said Neil Steiner, Managing Director. “Always self-aware and organized, Morgan continues to reliably execute scope and provide ongoing client satisfaction.”

Beyond her communication skills, clients consistently recognize Morgan for her accountability, reliability, and meaningful leadership. As a regional project operations lead, she oversees project managers in three northern California offices, ensuring consistency in project management practices and tracking financial performance.

Morgan has managed complex projects at various scales and across multiple sectors, with a particular emphasis on providing mechanical, electrical, and plumbing design (MEP) and energy and sustainability consulting to technology and government sector clients. While clients in these sectors have distinct needs, they both tend toward high owner involvement.

Morgan holds a Bachelor of Science in Business from Northeastern University and is based in our Folsom, California, office.

我们与摩根讨论了她的工作如何帮助在先进技术和政府市场中创建智能，可持续的建筑物。

How does your work as a project manager support resilient and sustainable communities?

Our mission is to design green buildings that work. As a project manager, I try to get the right people in the room to not only meet the client’s needs, but also present new solutions they may not have considered. I have an incredibly strong, innovative team, and our collective skills drive resiliency and sustainability across our projects.

What is your approach to managing a successful project team?

Starting on the administrative side of the business gave me a unique perspective coming into project management. I try to empower those around me because I know that project success depends on recognizing the strengths of your team members. It’s essential to draw on the knowledge of your peers to be successful. As a regional operations lead, I want to be a resource for the other PMs in my region, so I hold biweekly or monthly one-on-ones with each PM in the region. We use this time to dive into their project performance, share ideas, and problem-solve so that we can report back to the rest of the group at our weekly meetings and grow together.

It’s also important to continually evaluate yourself to improve your ability to manage people and projects. Being open to feedback and striving to improve processes is paramount to success as a project manager. Meaningful leadership requires you to take accountability for project performance and the growth of your team members. I want everyone on my projects to feel responsible for and proud of the work we deliver, and that starts with a sense of ownership from project leadership.

您如何在各种复杂项目中保持客户满意度？

我已经从事各个领域的各种项目和大小的项目，并且了解到客户满意度需要清晰，一致的沟通。成功沟通的关键之一是积极倾听，这是我一直在发展的技能。大多数客户都想感到听到和了解，并且作为项目经理有责任满足客户的这些基本需求。

随着我们项目的规模和复杂性的增长，保持每个项目的相同标准和可靠性同样重要。通过遵守内部流程以进行财务管理和质量控制，我们会产生一种经验和一种客户的经验和产品。与客户建立长期关系也有助于定位我们的专家以努力实现未来的机会。