What Does Tech Owe Society? The Intersection of Trust, Digital Ethics and ESG

What Does Tech Owe Society? The Intersection of Trust, Digital Ethics and ESG

2022年2月1日,星期二,上午9:15

活动:VMware Culture

内容:博客

By尼古拉·阿克特(Nicola Acutt)

我从来没有想过在职业生涯开始时为一家科技公司工作。在最长的时间里,我认为我的道路将使我进入学术界。我着手在Presidio研究生院启发一课毕业课程,以关心可持续性。金博宝怎么注册我确保他们都读黛布拉·梅耶森(Debra Meyerson), a guide to driving positive change from inside organizations. And I encouraged them to be those change agents for a better, greener world when they entered the corporate space.

是什么促使我放弃教学并成为公司变革代理人?我一直受到改变世界的渴望的动力 - 创造尽可能多的好处。当有机会加入VMware的机会在2010年出现时,我很明显,可持续性,教育和业务的未来将受到技术的影响。金博宝怎么注册因此,我不得不对机会说“是”,然后双脚跳进去。我想加入确保技术的未来也可以为世界带来更美好的未来。

More than a decade later, technology has become more enmeshed in the fabric of our lives than I could have anticipated. It’s part of the foundation for how people learn, work and connect with each other, especially in the past two years. But with this centrality comes mixed feelings.

我们已经过去了玫瑰色的鼎盛时期,人们认为硅谷会拯救世界。是的,技术可以实现使我们的生活更轻松,解决复杂问题并提高生产力,联系和沟通的非凡进步。但是,它可以很容易地花费工作,播种社会分裂和加剧不平等。

These tensions have only been amplified in recent years. Increased regulatory scrutiny, misinformation on social media, and incidents like Cambridge Analytica, SolarWinds and the recent Log4j vulnerability have sent trust in tech plummeting. The 2021 Edelman Trust Barometer found that trust in technology reachedall-time lows去年27个国家中有17个。这在美国尤其明显,在2020年至2021年之间,科技从第一位降至第九位。

简而言之:科技在我们的世界中发挥了比以往任何时候都更大的作用,而且总体而言,我们从来没有少信任它。那么,我们该何去何从?回答这个问题是信任是我们作为VMware 2030年议程的一部分所追求的第三个也是最终结果的关键原因。

“我们关心客户通过他们的数据来信任我们,依靠我们的产品的安全性并指望我们的人民。但是我们也认识到我们的义务比这更大。”

I’ll confess: The inclusion of trust within an ESG framework has caused more than a few furrowed brows, even inside our own organization. Shouldn’t trust be table stakes for any reputable company? And of course, the answer to that is yes. We care about customers trusting us with their data, relying on the security of our products and counting on our people. But we also recognize that our obligations are much bigger than that.

VMware is part of a larger tech ecosystem whose rules and norms are still being created. As an industry, we have yet to reach a consensus around what constitutes digital ethics. I’ve heard some say that you can’t attribute problems enabled by technology to the technology itself—that it’s an agnostic tool wielded by individuals who are ultimately responsible for what they do with it. But this has always struck me as a misleading argument. Tech can’t be neutral because it’s created by people. And people aren’t neutral. Acknowledging this is the first step in our industry getting real about what we owe a world we’re fundamentally reshaping by the day.

We also can’t ignore that the digital infrastructure we create is under unprecedented levels of malicious threat. Cybersecurity has traditionally been viewed as a technology issue. But with so much information being shared online and so many industries relying on digital tools to conduct business-critical operations, cyberattacks and data breaches can have significant societal impacts.

This issue is especially top of mind for me this week, during Data Privacy Week. It’s an annual opportunity for businesses to reflect on how they can be more intentional and transparent about collecting, using and securing personal data. And it gives me hope that one day, cyber resilience will be part of every company’s ESG strategy.

That’s what we’re doing at VMware. We’re holding ourselves to the highest transparency and reporting standards not only because it’s the right thing to do, but because we want to raise the bar for our entire industry. We’re embedding ideas like零信任安全设计的隐私into our products not because we want them to be competitive features, but because we know it’s what we owe our customers, the end users for our products, and society as a whole.

我以前写过为什么金博宝怎么注册equity是2030年议程的一部分。他们不是唯一的。这两个问题是如此普遍,如此紧急,以至于无论您的业务或产品是什么,都应该在每个公司的议程上。但是,在不断扩展和涵盖的数字世界中,成为信任,安全和隐私的管理者是独特地落在技术行业肩膀上的责任。是时候开始承受重量了。

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CATEGORY: 创新与技术