是什么使一个好的领导者?

by Ed Wyeth
Jan 23, 2023 11:25 AM ET
Two people facing each other, smiling

作为一名教练,我看到领导者和潜在的领导人在上面提出的问题上挣扎。我为非交易者而道歉,但确实没有直接的“正确”答案。

One of the most admirable traits I see being demonstrated by inspiring leaders is the ability to be genuinely interested and invested in their people, even when time is in short supply. I’m thinking about VIPs with aspirational titles and pay packets to match, who intentionally spend time in what others might dismiss as ‘fluff’ – i.e. the kind of discussion that doesn’t cut to the heart of the problem or solve the burning issue at hand. We’re talking hobbies and holidays, children and Netflix suggestions (of which I’m actually eternally grateful!). In a culture that often prioritises the adage ‘time is money’, such leaders recognise the true value ofconnection.

In my mind, the platform of leadership is built on connection. Research by艾米·库迪(Amy Cuddy)博士建议当我们判断他人,尤其是我们的领导人时,我们会在以下两个社会判断的主要方面这样做:

  1. Howlovable他们是吗?(温暖,交流和可信赖的素质,这些素质为意图)
  2. Howfearsome他们是吗?(力量,代理和能力等素质)。

If you had to pick one, which would be most important to you?

This was a conundrum that Niccolò Machiavelli contemplated back in the days of the Renaissance. Hedging his bets, Machiavelli shared,“It may be answered that one should wish to be both… but because it is difficult to unite them in one person, it is much safer to be feared than loved.”

Five hundred years on and this ‘safe’ approach is one that many leaders still use as their default setting. The issue here is that emphasising strength, competence and credentials over establishing trust risks eliciting fear - and fear will only inhibit the safe environment the leader is setting out to build. As the iconic Baseball player Babe Ruth once said, you must“never let the fear of striking out get in your way”.

I'd like to suggest that a better conduit for leadership is warmth. Projecting warmth through a simple smile (described by the genius that is David Brailsford as your“best marginal gain”in any situation as it has the genuine potential to transform the outcome), a nod, or an open gesture helps you immediately connect with those around you, demonstrating that you see, hear, understand and can be trusted by them.

What is one action you can take today to genuinely connect with a peer, client or stakeholder?

Leadership is evolving and thanks to the likes of Dr Brené Brown and others like her, vulnerability and courage are now more popular than ever before. Traits such as authenticity and openness create space for ‘psychological safety’ - the traitGooglefound to be most important when building high-performing teams. Now more than ever, the world needs leaders who are able to demonstrate emotional conviction and take decisive action. We no longer need to choose between head and heart.

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